Crisis Text Line

Crisis Text Line

SUPPORT FOR TEENS, AT THEIR FINGERTIPS

Crisis Text Line serves young people in any type of crisis, providing them access to free, 24/7, emotional support and information they need via the medium they already use and trust: text. Here’s how it works:

A teen texts into CTL anywhere, anytime.
A live, trained specialist receives the text and responds quickly.
The specialist helps the teen stay safe and healthy with effective, secure counseling and referrals through text message using CTL’s platform.

CTL partners with existing organizations that are experienced, highly trained, and well-equipped to respond to teens in crisis: experienced crisis centers, youth-serving organizations, and experts in the youth and mental health fields.

OUR PRINCIPLES

  • We fight for the texter. Our first priority is helping people move from a hot moment to a cool calm, guiding you to create a plan to stay safe and healthy. YOU = our priority.
  • We believe data science and technology make us faster and more accurate. See our Founder’s TED talkfor more scoop on how we’re using this stuff. While we love data science and technology, we don’t think robots make great Crisis Counselors. Instead, we use this stuff to make us faster and more accurate–but every text is viewed by a human.
  • We believe in open collaboration. We share our learnings in newsletters, at conferences and on social media. And, we’ve opened our data to help fuel other people’s work.

Crisis Text Line is free, 24/7 support for those in crisis. Text 741741 from anywhere in the USA to text with a trained Crisis Counselor. Crisis Text Line trains volunteers (like you!) to support people in crisis. With 21,026,410 messages processed to date, we’re growing quickly, but so is the need.

TEXT OUR TRAINED CRISIS COUNSELORS ABOUT

ANYTHING THAT’S ON YOUR MIND

TEXT “NJ” TO 741741

FREE, 24/7, CONFIDENTIAL

OTHER RESOURCES

Boys Town

  • 1-800-448-3000 (24/7)
  • Live Chat with Boys Town (Monday-Thursday, 9pm-12pm EST)
  • Email Boys Town

National Suicide Prevention Lifeline

  • 1-800-273-8255 (24/7) Press 1 for Veterans line

Disaster Distress Helpline

  • 1-800-985-5990
  • Text TalkWithUs to 66746
  • TTY for Deaf/Hearing Impaired: 1-800-846-8517

DATING ABUSE & DOMESTIC VIOLENCE Love is respect.

  • 1-866-331-9474/tty: 1-866-331-8453 (24/7)
  • Live Chat with loveisrespect (7 days/week, 5pm-3am EST)

National Domestic Violence Hotline

  • 1-800-799-7233 (24/7)
  • Email the National Domestic Violence Hotline (24/7)

RAINN: Rape, Abuse and Incest National Network

  • 1-800-656-4673 (24/7)
  • Live Chat with RAINN (24/7)

HUMAN TRAFFICKING

  • National Human Trafficking Resource Center
  • 1-888-373-7888
  • Text BeFree (233733)

CHILD ABUSE

  • USA National Child Abuse Hotline
  • 1-800-422-4453 (24/7)

RUNAWAYS

National Runaway Safeline 1-800-786-2929 (24/7)

  • Live Chat with National Runaway Safeline (5:30pm – 12:30am EST)

National Safe Place

  • Text SAFE and your current location to the number 69866 (24/7)

EATING DISORDERS

  • National Eating Disorders Association 1-800-931-2237 (Monday-Friday, 11:30 am-7:30 pm EST)
  • ANAD: National Association of Anorexia Nervosa and Associated Disorders 630-577-1330 (Monday-Friday,12 pm-8 pm EST) Email ANAD

CUTTING/SELF INJURY

  • Safe Alternatives Email SAFE Alternatives for information on seeking help
  • Call 800-366-8288 for information on seeking help

SUPPORT FOR GAY, LESBIAN, BISEXUAL AND TRANSGENDER (GLBT) YOUTH

  • GLBT National Youth Talk Call 1-800-246-7743 (Monday-Friday, 4pm-12 am EST/Saturday, 12pm-5pm EST) Email the GLBT National Youth Talk

The Trevor Project Call 866-488-7386 (24/7)

  • Live Chat with the Trevor Project (Daily 3pm- 9pm EST)

REPRODUCTIVE HEALTH

  • Planned Parenthood 1-800-230-7526
  • Live Chat

STI Resource Center 

  • Call 919-361-8488 (Monday-Friday, 8:00 am-6:00 pm EST)

VETERANS

  • Veterans Crisis Line Call 1-800-273-8255 (24/7)
  • Live Chat with the Veterans Crisis Line (24/7)
Age Groups
  • Adolescents
  • Adults
Community Services
Family & Support Services
Health Services
Crisis / Safety
Payment Options
  • Free

Last Updated: 01/10/18